October 9, 2012 – Tomorrow the Piedmont Triad International Airport (PTI) will celebrate the 30th anniversary of the current terminal building by providing passengers with vouchers for a free cup of coffee or a free doughnut redeemable at Dunkin Donuts located on both the North and South Concourses at the airport.
“Thirty years ago, the Airport’s leadership had the foresight to build a modern passenger terminal which has served this region extremely well,” said Henry Isaacson, Chairman of the Piedmont Triad Airport Authority. “We want to pay tribute to that leadership by providing our passengers with an unexpected treat that we hope will make their journey more pleasant.”
Celebrating the terminal’s anniversary comes at a time when the Airport Authority and staff have made a commitment to updating the terminal building and improving the passenger experience at PTI. Offering free coffee and doughnuts, airport staff believes, will make a good experience even better.
“We are proud of this terminal building, but times change, and we are changing to keep up with progress,” said Kevin Baker, the airport’s Executive Director. “Already we have added TVs in all public spaces, free wi-fi, electronic signage and charging stations in seating areas to accommodate today’s traveler.”
In recent years, expansions have been added to each end of the building to accommodate modern screening equipment and to expedite the screening process. A state-of-the-art baggage handling system was also added.
More recently, the airport has undertaken a full-scale renovation of the terminal building’s interior. The renovations include new carpet, paint and public art. When the improvements are complete later this year, airport leaders believe that PTI will offer the best passenger experience possible.
“We are committed to becoming the most user friendly airport imaginable,” Baker said. “We have spent a great deal of time and energy to create an airport that not only serves our passengers’ needs, but goes above and beyond.”