Traveler Services

Everyone at Piedmont Triad International Airport (PTI) wants to make your time at our airport as convenient as possible. Whether you are traveling for business or pleasure, we offer many services to make travel easy. If you have questions about how we can make your visit a good one, contact us at 336-665-5600.


Lost and Found

If you have lost something in the airport terminal building, you may fill our our lost and found form here. If you have lost something on your flight to or from Piedmont Triad International Airport, check with the airline. For items lost at a TSA checkpoint, call 336-931-9601.


Conference Rooms

PTI’s conference rooms are located on the terminal’s arrival level, next to the baggage claim area. There are two rooms that are available to rent: the Winston-Salem Room and the Greensboro Room.

  • The Greensboro room will accommodate 20-25 people and a TV/projector and screen.
  • The Winston-Salem room will accommodate 10-12 people but does not include a TV/projector and screen.

The rooms are priced at $50 for four hours or less and $100 for anything over four hours. These spaces are ideal for meetings.
Call 336-665-5600 to book a room today.

Equipment available: Conference Room 2 20161114_135849

  • Dry erase board
  • Flip charts
  • Television
  • Wi-Fi (in some rooms)

Equipment not available:

  • Phone service



Global restaurateur HMSHost operates the airport’s six dining spaces.

PGA TOUR Grill (Main Terminal – PGA Tour Grill – 11:00 AM – 5:00 PM currently serving a limited menu) is a restaurant HMSHost developed in partnership with the PGA TOUR, combining the beloved sport of golf with great food. “Eat Smarter, Play Harder” is the motto of the PGA TOUR Grill and the menu’s healthy choices promote an active lifestyle. The atmosphere is inspired by the PGA TOUR and highlights the rich history of golf, which is fitting considering the airport’s close proximity to the Wyndham Championship held in Greensboro and the Pinehurst Resort.

The Great American Bagel (Main terminal – closed temporarily) is an award-winning bagel bakery and deli concept. It uses the finest ingredients in steam-baking its famous, big bagels from scratch daily. The bagels are the foundation of a delicious array of menu items, from hand-packed cream cheese to deli sandwiches.

The Local @ GSO (North Concourse – Delta/United – Tuesday/Wednesday/Saturday – 11:00 AM – 5:00 PM, Sunday/Monday/Thursday/Friday – 11:00 AM – 7:30 PM) is Piedmont Triad International Airport’s own rendition of this successful restaurant brand offered exclusively by HMSHost. The Local uses the freshest ingredients from local farms, regionally significant recipes and symbolic décor to give travelers an authentic taste of the region and city they’re visiting.

ACC American Café (South Concourse – American/Spirit/Allegiant by Gate 45 – 11:00 AM – 6:00 PM; open until 10:00 PM on Sunday and Thursday) pays homage to the strong collegiate sporting culture of the region. It’s a natural fit given the airport’s location in the center of North Carolina, the headquarters of the Atlantic Coast Conference. ACC American Café gives travelers a place to cheer along with the fans in the stadium while they enjoy food created by HMSHost’s culinary experts. This is HMSHost’s second ACC American Café in North Carolina with another at Raleigh-Durham International Airport.

Starbucks (North and South Concourses – 4:30 AM – 4:00 PM every day) is the preferred choice for a passionately brewed cup of whole bean coffee and a modern coffeehouse experience.


Gift Shops

Forget your toothbrush or just need something to read on the plane? PTI’s gift shops are stocked with gifts, souvenirs and all the little things that can make a trip more convenient, including:

gift shop    pga shop

  • GSO Bookstore (Main Terminal): Wide array of books, news and souvenirs
  • Main News (Main Terminal): Extensive assortment of news and convenience items
  • PGA TOUR Shop (Main Terminal): Golf apparel and accessories
  • CNBC Gift Shop (North Concourse – Delta/United): Books, news, magazines and snacks, as well as an online station for checking the day’s news
  • Kitty Hawk News (South Concourse by Gate 45 – American/Allegiant/Spirit): News, magazines and convenience items in a setting that honors the First Flight


Observation Room

There is an observation room in the terminal for passengers who wish to view planes taking off, landing or sitting at the gates. This room is located on the departure level of the terminal, adjacent to the PGA TOUR Grill. Short-term parking is available for 25 cents per 15 minutes at metered spaces.


Lactation Suites

There are two lactation suites that are available to nursing mothers who need a private place to pump or nurse.
The rooms are located past security on each concourse. Each room is equipped with a chair and electrical outlet.


Foreign Currency

There is no currency exchange in the terminal. Some local banks can accommodate account holders.

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