What Is PTI FastPass?

FastPass is Piedmont Triad International Airport’s (PTI) new express parking service for frequent travelers. PTI’s FastPass parking is available in the PTI garage and long-term parking lots. FastPass offers:

  • Express, no-ticket entry and exit lanes
  • Automatic payment from your credit card and e-mail receipts
  • No more lost parking tickets or delays leaving the parking areas

How Does FastPass Work?

Once you register for FastPass you will receive a special decal for your vehicle that is scanned by a special decal reader that records your entry and exit in PTI garage and long-term parking areas. Your parking fees will be automatically charged to your credit card from our secure site and will appear on your monthly statement. You will also receive a receipt by e-mail for each parking charge. It’s that simple

What Does It Cost?

For a limited time, we are waiving the $20.00 initiation fee for the FIRST FastPass decal! Any additional decals will be $20.00 each. Call 336- 665-5631 to sign up.

Frequently Asked Questions

What if I don’t receive my FastPass parking receipt?

If you have not received your parking receipt within 72 hours, please contact the PTI FastPass office at (336) 665-5657 or (336) 665-5631.

What credit cards are accepted for Fast Pass payment?

Visa, Mastercard, American Express and Discover.

How do I change my account information?

Log in to the FastPass member portal to change your account information. You may access the portal by clicking here.

What if my FastPass decal is damaged or doesn’t work?

Report a damaged decal to (336)665-5657 or or (336) 665-5631. If damage is caused by misuse, you will be issued a new decal and your credit card will be charged a $20.00 replacement fee. If you use PTI parking before receiving your new decal, you will need to take a ticket upon entry and pay when you exit.

What if I lose my FastPass decal?

Immediately report lost decals to (336) 665-5657 or or (336) 665-5631. Your decal will be blocked within two business days and a new decal will be issued. There is a $20.00 fee for replacement decals that will be charged to your credit card.

What should I do if my FastPass doesn’t work?

PTI parking management is normally on duty from 6:30 a.m. to approximately 1:00 a.m., 7 days a week to assist you. Call (336) 665-5657 between the hours of 8:30 a.m. and 4:00 p.m., Monday through Thursday or all other hours  (336) 665-5631. Keep in mind that your FastPass decal will be deactivated if your credit card is no longer active. If you have past due charges, you will need to pay them for your FastPass to be reactivated.

Are there special entrances and exits for FastPass members?

Yes. The FastPass entrances and exits are located on the right side of the entry and exit gate areas and are clearly marked with yellow and black FastPass signs. Approach the gate slowly and it will open automatically once your decal is recognized and approved.

Can I use FastPass in all of PTI’s parking areas?

PTI FastPass parking is available in the garage and long term surface lots.

How soon before my FastPass is activated?

The decals will be mailed out already activated after you sign up. For existing customers who are moving to the new system, decals will be activated within 72 hours of re-registering.

How do I sign-up for FastPass?

FastPass is here. Please visit https://parking.flyfrompti.com/ now to sign-up and get your FastPass decal. Be among the first to FastPass at PTI and SAVE the initial $20 processing fee. (limited time offer)

Contact Us For More Information

If you have a question about PTI FastPass, our parking department will be glad to help.
Just complete the information below and we’ll get back to you as soon as possible.
If you wish to speak with a parking department representative they are available at (336) 665-5631. If there isn’t anyone available please feel free to leave a message and someone will get back with you.

Please fill out the form below and click submit at the bottom. Someone will contact you within 24 hours.

 

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